Privacy policy

Privacy Policy

Introduction

Gold Leaf Constructions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in compliance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and applicable Queensland law. By submitting your personal information through our enquiry forms or other means, you consent to the practices outlined in this Privacy Policy.

1. Collection of Personal Information

We collect personal information from you when you:

  • Submit an enquiry via our website or email

  • Request information about our services

  • Register your interest in our projects or request a consultation

  • Engage with us for any other purpose where personal details are necessary.

The types of personal information we may collect include, but are not limited to:

  • Your name

  • Email address

  • Phone number

  • Postal address

  • Any other details provided through the enquiry form.

We will only collect personal information that is reasonably necessary for the purposes outlined in this policy.

2. Use of Personal Information

The personal information we collect is used to:

  • Respond to your enquiries and requests

  • Provide you with information or services you have requested

  • Manage our client relationships and improve our services

  • Maintain records in our database for future communication

  • Ensure compliance with our legal obligations.

We may also use your information for marketing purposes, including sending promotional materials, newsletters, or information about our projects. You may opt-out of receiving these communications at any time by contacting us using the details provided below.

3. Disclosure of Personal Information

We do not sell or rent your personal information to third parties. We may disclose your personal information:

  • To service providers or contractors we engage to assist with operations, such as IT support or marketing services

  • If required by law or in response to a legal request, such as a subpoena or other legal obligation

  • To protect our rights or the rights of others in cases of suspected unlawful activity or misconduct.

We take reasonable steps to ensure that any third-party providers we use handle your information in accordance with the Privacy Act and other applicable laws.

4. Storage and Security of Personal Information

We take reasonable steps to protect the personal information we hold from misuse, loss, unauthorised access, modification, or disclosure. This includes physical, electronic, and procedural safeguards.

Your personal information is stored securely on our database, and we only retain it for as long as necessary to fulfil the purposes for which it was collected or as required by law.

5. Accessing and Correcting Your Personal Information

You have the right to request access to the personal information we hold about you, and to request corrections if the information is inaccurate, incomplete, or out of date.

To make a request, please contact us using the details provided below. We may charge a reasonable fee for providing access, but we will inform you of any charges before proceeding.

6. Cookies and Website Usage

We may use cookies and similar tracking technologies on our website to enhance user experience, analyse site usage, and for marketing purposes. You can adjust your browser settings to refuse cookies, but this may affect your experience on our site.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our website, and the revised policy will apply to all personal information collected thereafter.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or wish to access or correct your personal information, please contact us